Privacy Policy & Data

Below are our Privacy & Data Policies for your Booking with us....

 Your Booking at
 Alkington Grange Barns.

We try to make sure that your stay with us runs as smoothly as possible, but sometimes things go wrong! To help support us as a small business we are members of PASC which is the Professional Association of Self Caterers.
We are a small family run business and sometimes things may go wrong during your stay with us.
We always try our best to correct any problems as soon as we are made aware of them. All we ask in return, is that you are polite and patient, so that we can resolve the problem as quickly as we possibly can. We do not tolerate aggressive or abusive behaviour on our site, not only to ourselves but to our other guests as well!!
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Alkington Grange Barns
DATA PROTECTION AND PRIVACY POLICY


 
At Alkington Grange Barns we consider the privacy of our customers to be extremely important.
This Data and Privacy Policy (Privacy Policy) governs the manner in which Alkington Grange Barns collects, uses, maintains and discloses information collected from our customers This Privacy Policy applies to all products and services offered by Alkington Grange Barns.
This Privacy Policy applies to your Personal Data.
Personal data.
Alkington Grange Barns collects information/Personal Data about you when you book one of our Holiday Cottages, liaise with us to enquiry about booking one of our Holiday Cottages or request information about one of our Holiday Cottages.

We are a member of Premier Cottages, a professional collective of independent luxury cottage owners. Premier Cottages promotes properties on our behalf as well as other luxury cottages. As members of Premier Cottages we would like to give them your information so that they can contact you about other quality properties that you might like.
Depending on the Services, customers may be asked for, as appropriate, name, email address, postal address, telephone numbers and bank details.
We will collect personal identification information from customers only if they voluntarily submit such information to us. Customers can always refuse to supply personal identification information.
Our contact.
We communicate with you either via post, e-mail or telephone and customers can choose which they prefer.
Why Do We Retain Personal Data?
We retain Personal Data for the least amount of time necessary to forfil our legal or regulatory obligations and for our business purposes.
How we process the information.
We may process your Personal Data for the following reasons:
To operate the Site and provide the Services, including to:

  1. Communicate with you about your booking/enquiry.
  2.  To comply with our obligations and to enforce the terms and conditions of our Site, including to comply with all applicable laws and regulations.
  3.  For our legitimate interests, including to: Enforce the terms of our Site and Services. Manage our everyday business needs.

 
 
 
How we protect your information.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information.
 
 

Sharing your personal information.

We do not sell, trade, or rent customers personal identification information to others.
We may share information about you with other parties for business purposes or as permitted or required by law, including:
If we are required to do so to comply with a law, legal process or regulations.
To law enforcement authorities or other government officials, or other third parties pursuant to a subpoena, a court order or other legal process or requirements. If we believe, in our sole discretion, that the disclosure of Personal Data is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.
In case of payment disputes, claims, chargebacks we may be required to disclose information about you as requested to do so by payment providers and other authorities or parties.
To help assess and manage risk and prevent fraud against us, our customers and fraud involving our Site or use of our Services to parties that we plan to merge with or be acquired by; and to support our audit, compliance, and corporate governance functions.
Changes to this Data Protection Privacy Policy.
Alkington Grange Barns has the discretion to update this Data Protection Privacy Policy at any time. When we do, we will revise the "last edited" date at the bottom of this page. We encourage customers to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. It is your responsibility to review this privacy policy periodically and become aware of modifications.
 Get in touch with us.
If you have any questions regarding this Data Protection Privacy Policy, then please contact us at
shropshireholidaybarns@hotmail.co.uk
 
Last edited: July 2023.


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